What Our Customers Say
We are proud of our reputation for quality workmanship and outstanding customer service. Here is what some of our customers have to say.
“Absolutely brilliant service from start to finish. The team replaced our entire roof in just three days and left everything spotless. The quality of the tiles and workmanship is outstanding. Would not hesitate to recommend J&M to anyone needing roofing work.”
Sarah Thompson
Manchester · January 2026
“Had an emergency leak during a major storm and J&M were out within hours. They secured the roof quickly and came back the following week to carry out a permanent repair. Professional, courteous, and the repair has held perfectly through several storms since.”
David Williams
Bristol · December 2025
“Competitive quote, quality materials, and fantastic workmanship on our flat roof extension. The GRP fibreglass finish looks superb and we have had no issues whatsoever. The team were tidy and respectful of our garden throughout the project.”
Karen Mitchell
Leeds · February 2026
“J&M re-roofed our entire three-bedroom semi with new concrete tiles. From the initial survey to the final clean-up, everything was handled professionally. The scaffold team were efficient, the roofers were skilled, and the price was very fair for the quality delivered.”
James Patterson
Birmingham · November 2025
“Our chimney was in a terrible state — crumbling mortar, loose pots, and water coming in around the flashing. J&M rebuilt the stack, repointed everything, and installed new lead flashings. It looks brand new and we have not had a single drop of water since.”
Linda Carter
Edinburgh · March 2026
“Needed new guttering and fascias all around the house. J&M provided a detailed quote, turned up on time, and completed the work in a single day. The white uPVC looks fantastic and the old rotting timber boards are a thing of the past. Very happy customer.”
Robert Hughes
Cardiff · January 2026
“Good solid work on our garage flat roof. The EPDM membrane was fitted neatly and the detailing around the edges is clean and professional. The only minor issue was a slight delay in starting, but once they began the work was completed quickly and to a high standard.”
Emma Robinson
Newcastle · October 2025
“We had several slipped slates and a valley that was letting in water. J&M stripped back the affected area, replaced damaged battens and felt, re-slated the section, and re-lined the valley in code 5 lead. Excellent craftsmanship. The roof looks better than it did when new.”
Michael Brown
Liverpool · February 2026
“Fantastic experience from start to finish. The survey was thorough, the quote was competitive, and the team arrived exactly when they said they would. They replaced our old felt flat roof with a GRP system and it has transformed the look and performance of our extension.”
Susan Green
Glasgow · April 2026
“J&M installed a brand new pitched roof on our rear extension. The truss work was solid, the tiles were neatly laid, and all the leadwork around the abutment with the main house is watertight. Genuinely impressed with the team and would use them again in a heartbeat.”
Andrew Taylor
Sheffield · March 2026
“Called J&M for an emergency after tiles were blown off during Storm Isha. They were on site within a few hours with a tarpaulin to make us weathertight, and came back two days later with matching tiles for a permanent repair. Could not have asked for better service.”
Claire Evans
Nottingham · January 2026
“Outstanding commercial roofing work on our warehouse. J&M installed a new single-ply membrane system over the entire roof area. The project was completed on time, within budget, and their health and safety standards on site were excellent. Highly recommended for commercial projects.”
Peter Jackson
Southampton · December 2025
“Had our loft insulation upgraded by J&M. The old fibre was thin and patchy, and they replaced it with 300mm mineral wool throughout. The house is noticeably warmer and our heating bills have already dropped. Good value for money and the team were clean and careful in the loft space.”
Margaret Wilson
Leicester · November 2025
“J&M carried out a complete roof renovation on our Victorian terrace. New slates, new ridge tiles with a dry ridge system, new lead valleys, and rebuilt chimney flashings. The attention to detail was exceptional. It is clear they take pride in their work and care about getting it right.”
Thomas Wright
Brighton · February 2026
“We needed leadwork around two dormers that had been leaking for years. Previous roofers had tried sealants and quick fixes but J&M stripped it all back and dressed new code 5 lead properly. No more leaks. Should have called them first — proper tradespeople who know their craft.”
Helen Phillips
York · April 2026
“Booked J&M for a roof survey as we were buying a new house. Their surveyor was thorough, honest, and provided a clear written report with photographs. Based on that, we negotiated a price reduction with the seller. An incredibly valuable service and great value too.”
Christopher Adams
Plymouth · March 2026
“Our flat-roofed garage was leaking and the old felt was beyond repair. J&M stripped it back, replaced some decking boards, and installed EPDM rubber. The finish is neat, the drainage works perfectly, and they even tidied up all the old materials. Very professional outfit.”
Rebecca Martin
Oxford · January 2026
“Had new fascias, soffits, and guttering fitted to the front and rear of our house. J&M matched the anthracite grey colour we wanted perfectly. The installation was quick, tidy, and the difference it has made to the appearance of the property is remarkable. Top quality work.”
Daniel Harris
Cambridge · February 2026
“Good work on repointing our chimney stack which was in a poor state. The mortar colour matches the original well and the overall finish is neat. They also replaced a cracked pot and fitted a rain cap. Minor scaffolding marks on the gutter which they came back and sorted promptly.”
Patricia Clark
Bath · December 2025
“J&M provided property maintenance for three of our rental properties including roof repairs, gutter clearing, fascia replacements, and some exterior repointing. As a landlord, finding a reliable team who can handle multiple trades is invaluable. Fair prices, reliable schedule, quality results.”
Steven Walker
Coventry · March 2026
“We chose J&M to install a new tiled roof on our 1960s bungalow. They removed the old concrete tiles, renewed the battens and breathable membrane, and laid new Marley Edgemere tiles. The transformation is incredible. The house looks modern and fresh. Five stars without question.”
Jennifer Lewis
Norwich · April 2026
“Excellent emergency response when we found water pouring through our bedroom ceiling at 2am on a Sunday. J&M had someone with us by 7am and the leak was traced and fixed before lunchtime. Cannot praise their response and professionalism highly enough.”
Mark Turner
Swansea · January 2026
“Had our entire roof inspected and several repairs carried out including replacing broken tiles, re-bedding ridge tiles, and clearing moss from the north-facing slope. J&M were honest about what needed doing and what could wait. That kind of integrity is rare. Will definitely use again.”
Angela White
Exeter · February 2026
“J&M handled the roofing on our new-build garage and workshop. Steel frame building with insulated composite panels and a single-ply flat roof. The team worked safely, kept the site tidy, and delivered exactly what was specified. Very pleased with the end result.”
Gary Roberts
Aberdeen · March 2026
“Good work re-roofing our conservatory from polycarbonate to a lightweight tiled system. The room is now usable year-round — warm in winter and cool in summer. The only reason for four stars rather than five is it took slightly longer than quoted, but the quality is excellent.”
Diane Young
Chester · November 2025
“Called J&M for a second opinion after another company quoted us for a full re-roof. J&M sent someone round, inspected thoroughly, and confirmed that repairs to a small area were all that was needed. Saved us thousands. Honest, trustworthy, and did a cracking job on the repair too.”
Paul Morris
Derby · April 2026
“Our property is a large detached house and the guttering was overflowing in several places. J&M replaced all the guttering and downpipes with a larger-capacity system, fitted new fascia boards, and painted the remaining timber soffits. Superb result and the drainage now works perfectly.”
Barbara Hall
Sunderland · January 2026
“J&M carried out roof tiling work on our extension and matched the existing tiles perfectly. You cannot tell where the old roof ends and the new section begins. The lead flashing where it meets the main wall is neat and properly stepped into the brickwork. Skilled tradespeople.”
Simon King
Wolverhampton · February 2026
“We had damp issues caused by failed cavity tray flashings and J&M diagnosed the problem accurately after two other companies could not find it. They installed new cavity trays and re-rendered the affected area. Problem solved. They genuinely know their stuff and it shows.”
Catherine Scott
Bournemouth · March 2026
“Needed a full flat roof replacement on our commercial unit in Belfast. J&M travelled over, completed the work in four days, and the new single-ply membrane system is excellent. Their team was professional, safety-conscious, and left the site immaculate. Would highly recommend for commercial roofing anywhere in the UK.”
Richard Allen
Belfast · April 2026
